Lilia, event excellence within Staffmatch
15 November 2023 · 5 min reading time
Join Staffmatch
See job offersBehind every successful temporary assignment lies the expertise of an operations officer.
Lilia Chebbi, Senior Operations Officer at Lyon Staffmatch, explains her role and what it means to work in the events industry.
Events and Recruitment: Lilia's Expertise
With a literary baccalaureate, Lilia oriented her studies towards management, where she was introduced to Human Resources. Driven by a passion for human relations, she turned to this field, discovering a sector of activity that fascinates her.
After obtaining her master's degree, Lilia began searching for a new position in recruitment and came across an offer for "Operations Officer" at Staffmatch.
"To be honest, temporary work didn't appeal to me much at first! But I still went to the interview, and I immediately loved the company!" she admits. "I think I was lucky to meet Tom, one of our gems at the Lyon agency, who presented the company well to me, and with whom the interview was very natural and spontaneous. I immediately understood that this position was everything I was looking for."
In 2021, Lilia joined Staffmatch. "As soon as I arrived, I was given a lot of trust and autonomy. This was one of the elements that helped me achieve my goals and evolve."
Quickly, her expertise earned her more responsibilities, and a year later, she was promoted to Senior Operations Officer, particularly in the events department.
🚀 "If I had to choose, I'd go straight back into temporary work!"
Over time, Lilia's assignments and clients have focused on events, even though it wasn't initially her preferred field. "It happened naturally, and now, I wouldn't change sectors for anything in the world."
Work to Break the Routine: Working in Events
"What I like about events is that you never get bored!", explains Lilia. This is how she expresses her attachment to this constantly evolving field. "Another major advantage of working in events is that once you're on site, you can also enjoy the event! It's a lively sector that you experience from A to Z."
However, events are also synonymous with unforeseen circumstances and last-minute changes. "There are always emergencies, but that's also what makes this environment so charming!"
Lilia's experience allows her to give paramount importance to stress management to best succeed in her assignments. "You have to anticipate the unexpected," she says, laughing. "Yes, it sounds illogical, but you have to imagine all possible scenarios and be prepared to face anything!" But she understands that it's not easy, especially when you're a beginner: "It's important to take 5 minutes to step back, put things into perspective, and not panic. Turning your stress into strength is key."
Lilia strongly encourages anyone interested in events to consider recruitment as a lever to enter the sector, build a network, and discover new perspectives. "We often hear that it's a saturated sector, but you shouldn't get discouraged. Recruitment is an effective way to access it, strengthen your network, and master one of the most important parts for setting up events."
🧐 Expert Advice: "Recruitment is a very accessible sector. Whether you have little experience or are looking to change sectors, it allows you to discover new perspectives."
Key Missions as a Senior Operations Officer
As a Senior Operations Officer, Lilia is responsible for managing a portfolio of major clients in the events sector.
Every day, Lilia:✅ Receives client needs ✅ Conducts job interviews and assesses the skills of temporary workers ✅ Provides the necessary personnel and their work attireBut that's not all! Lilia doesn't leave things to chance and regularly goes on-site to welcome temporary workers, perform quality checks, and monitor the smooth running of the assignment, both for temporary workers and clients!
As an Operations Officer, contact with clients, temporary workers, and team members is essential and is one of the key parts of the job. To ensure clear and effective communication between all parties, Lilia regularly communicates with her clients and temporary workers, whether in the context of an upcoming or ongoing assignment, or simply to follow up on their activity. "Regular communication helps create bonds and relationships of trust. It's the key to loyalty!"
🚀 "Being a Recruitment Officer in temporary work is very educational. You get to do a lot of different assignments, so those who, like me, are afraid of boredom, go for it!"
Lilia is tackling new challenges with determination as the agency manager of the new branch in Lyon, dedicated exclusively to events! You can find Lilia and her team at 66 Rue Cuvier, 69006 Lyon for all your recruitment needs or to start your career in temporary work.
Her Team Speaks Best About Her...
Let's now let those who share each day with Lilia, her colleagues, reveal their perspective on this events expert within Staffmatch. 👀
🌟 "We have a very complementary team, we are all motivated, and there isn't one person who is less so than another. I'm happy to come in the morning for the atmosphere as well as for the work." - Noëlie Naloix, Operations Officer
🌟 "An exceptional and warm team, just like our manager, where collaboration and good humor are the pillars of our future collective success. Delighted to be part of this enriching adventure with such talented and friendly colleagues!" - Teddy Nieto, Recruitment Officer
🌟 "Lyon 3, a team, but also a family" - Mathis Sanchez, Recruitment Officer
🌟 "I am proud to have joined your team and to be able to work with such competent and friendly colleagues. Thank you for what you bring us every day." - Lydia Bouzid, Recruitment Officer
🚀 Discover the position of Sector Manager in our next article!
Similar articles
Notre équipe
Loubna: from recruitment officer to agency manager in record time!
03 November 2023 · 5 min reading time
At Staffmatch Strasbourg, the management style of Loubna Fouka, our agency manager, is distinguished by a unique blend of kindness, reactivity, and professionalism.
Today, she is kind enough to share her journey and her advice for mastering her own professional development!
Notre équipe
Alexandre, a Team Leader Sales like no other!
09 October 2023 · 4 min reading time
Always in a good mood and with a look that inspires confidence, Alexandre Ménétret is one of Staffmatch's key talents. Today, he shares his journey with us and gives us a glimpse into his role within Staffmatch.
Become a temp worker with Staffmatch!
OUR MOBILE APPS
Download the temp worker app
Download the business appDownload our temp worker appDownload our business app
Download the temp worker appDownload the business appDownload our temp worker appDownload our business app