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Operations agent

The operations agent ensures the coordination and monitoring of transportation and logistics operations within a company. They are a crucial link in the supply chain, striving for the optimization of goods flow and customer satisfaction.
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Job sheets
Operations agent

Missions: Operations agent

In temporary employment, this profession is particularly important, allowing companies to quickly adapt to activity fluctuations and cover absences, thus ensuring the continuity and efficiency of logistic operations.
The missions of an operations agent include planning and organizing the transportation of goods, managing transport documents, and monitoring shipments. They act as a liaison between clients, suppliers, and carriers, resolve operational problems, and ensure compliance with deadlines and safety standards. The operations agent also analyzes logistic performances to identify areas for improvement and may be involved in negotiating transport contracts. A good understanding of current regulations and management skills are necessary.

Skills and training

A diploma from a two-year post-secondary to a five-year university degree in the field of transport, logistics, or management, such as a University Diploma in Logistics and Transport Management or a Master's in Logistics, is highly recommended. Knowledge of international regulations and foreign languages can be an advantage.
With experience, an operations agent can progress to positions such as operations manager, logistics director, or logistics consultant. Continuing education and specialization in specific areas of logistics can facilitate this progression.
Working as a temporary operations agent allows for gaining valuable experience in different business sectors and developing great adaptability. This flexibility is ideal for those looking to enhance their resume and broaden their skills. For companies, temporary work provides the opportunity to efficiently meet specific and occasional needs in logistic skills, while assessing talent for potential permanent hires.
Sectors
Transport and logistics
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Medical

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Collective catering

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