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Cleaning Agent

The cleaning agent is an essential professional for the smooth operation of many workplaces and public reception areas. Whether working in an office, hotel, hospital, or industrial site, their mission is to ensure the cleanliness and hygiene of the spaces. Their role goes far beyond simply sweeping: they directly contribute to the image and comfort of a company, while adhering to sometimes very strict standards. In this job description, you will discover the missions, skills, qualifications, and career prospects of a cleaning agent.
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Job sheets
Cleaning Agent

Missions: Cleaning Agent

The role of the cleaning agent is not limited to maintaining clean premises: it involves a set of precise tasks, essential for the proper functioning and hygiene of the spaces. Among their main missions are:
  • Cleaning and disinfecting: The cleaning agent takes care of the maintenance of floors, walls, furniture, and sanitary facilities. Depending on the context, they may also be required to disinfect specific surfaces to prevent the spread of bacteria or viruses.
  • Managing waste: They collect and sort waste, following recycling instructions and current environmental regulations.
  • Ensuring restocking: In restrooms or break areas, they ensure that consumables (soap, toilet paper, paper towels, etc.) are always available.
  • Respecting hygiene and safety standards: They use specific, sometimes corrosive, products and must scrupulously follow safety data sheets to avoid any risk of accidents.
  • Reporting anomalies: If the cleaning agent notices a malfunction (water leak, breakdown, damage), they quickly inform the relevant department or their supervisor.

Skills and training

It is not always necessary to have a diploma to become a cleaning agent, but certain training courses can facilitate access to employment or accelerate professional development. The CAP (Certificate of Professional Aptitude) in Cleaning and Hygiene provides a solid foundation for learning professional cleaning techniques and the management of cleaning products. To go further, especially in more complex environments, the Bac pro (Professional Baccalaureate) in Hygiene and Environment allows for the acquisition of more in-depth knowledge, particularly in chemistry or risk management. In addition, many companies offer internal training upon hiring to introduce new employees to the specific procedures and protocols of their site.

The work environment

The daily life of a cleaning agent can vary greatly depending on where they work. In offices or administrations, they often work outside of staff presence hours, early in the morning or at the end of the day, so as not to disrupt activity. In the medical field, such as hospitals or laboratories, hygiene rules are particularly strict and the pace can be demanding. In a hotel or restaurant, their work is directly linked to the establishment's image, which requires great rigor and a real attention to detail. On industrial sites, conditions can be more demanding: specific safety protocols must sometimes be followed, especially when handling certain products. Schedules are often irregular, with very early starts, late finishes, or even weekend work. It is also not uncommon for days to be split, with long breaks between two interventions.

Cleaning agent salary

The salary of a cleaning agent often starts at the minimum wage (SMIC), which is currently around €1,426.30 net per month. Over time, by gaining experience or specializing in more technical fields (industrial cleaning, disinfection in medical environments, etc.), it is possible to increase one's remuneration to around €1,600 net. Some companies also offer bonuses related to unsociable hours, night work, or performance, which can represent a significant supplement. Finally, accessing positions of responsibility, such as team leader or supervisor, often allows for a more significant increase in salary.

Possible career developments for a cleaning agent

The possibilities for career development for a cleaning agent are real and varied. With seniority and a good command of protocols, some are entrusted with the coordination of a small team, which involves training and supervising new employees. Others choose to specialize in more technical fields, such as industrial cleaning or disinfection in medical environments, often requiring specific training. After a few years, it is also possible to access supervisor or team leader positions, with a more pronounced managerial dimension.
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