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Assistant Restaurant Manager
The role of an Assistant Maître d'Hôtel involves supporting the maître d'hôtel in the daily management of restaurant services. You will be responsible for coordinating between the dining room and the kitchen, ensuring that customers are served in the best possible conditions. The role also includes supervising the team of servers and ensuring an optimal customer experience. You will oversee service quality, organize the workflow in the dining room, manage reservations, and ensure smooth service during meals.
Missions: Assistant Restaurant Manager
You will be responsible for coordinating the dining room and the kitchen, ensuring that guests are served under the best possible conditions. The role also involves supervising the waitstaff and guaranteeing an optimal guest experience. You will likewise be in charge of service quality, organising the dining-room workflow, managing reservations, and ensuring smooth service during meals.
- Supervise service in the dining room, ensuring coordination between servers and the kitchen, ensuring that each task is completed efficiently and on time.
- Welcome and advise customers on the menu and beverages, offering personalized service, optimizing resources, and ensuring a positive experience for guests.
Researched profile
- Mastery of service techniques : table setting, course synchronisation, tray carrying
- Outstanding interpersonal skills & customer-service mindset : active listening, handling requests and complaints
- Operational leadership : coordinating the front-of-house team, task allocation, motivating junior staff
- Gastronomic and wine knowledge : food-and-wine pairing advice, upselling, product storytelling
Skills and training
To work as an Assistant Restaurant Manager, training in hospitality or catering is typically required. A CAP or BEP in hospitality and catering is the minimum requirement, though higher qualifications such as a Professional Baccalaureate or a BTS in hospitality and catering can be additional assets. Previous professional experience in a restaurant environment is also highly valued. Additionally, skills in team management, as well as proficiency in foreign languages (especially English), can be significant assets in high-end establishments. Certifications in food hygiene and safety (such as HACCP) are also often required.
Salary:
The estimated salary for an Assistant Maître d'Hôtel ranges from €1700 to €2100. This amount can vary depending on experience and specific qualifications required.
Working Conditions:
Variable hours, including evening and weekend shifts. You may also be required to work in demanding conditions, requiring strong adaptability.
Career Growth Opportunities:
Career growth opportunities for an Assistant Maître d'Hôtel are strong. Based on experience and acquired skills, you could progress to positions such as:
Maître d'Hôtel: Managing the entire dining room service and supervising the team.
Dining Room Manager: Organizing and managing service on a larger scale.
Chef de Rang: Leading a section of the dining room and ensuring high service standards.
Director of F&B Operations: Overseeing all restaurant operations within an establishment.
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