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Assistant Manager
The assistant manager supports the unit manager in the operational management of the site. It is a frontline managerial support role that requires strong organisation, exemplary conduct, and clear communication.
Missions: Assistant Manager
The day starts with a review of priorities with the manager. The assistant manager checks attendance, secures role assignments, and ensures everyone has the information they need. They track sales, lead times, customer satisfaction, and quality. They resolve minor incidents, escalate sensitive issues, and adjust scheduling to stay on target. At the end of the day, they consolidate key figures, note the actions to launch, and prepare the handover.
They turn the manager’s instructions into concrete actions. They schedule shifts, approve leave, organise briefings, ensure procedures are applied, and support new hires. They monitor stock or purchasing when required, check the condition of areas and product displays in a retail setting, or task sequencing in a service environment. They maintain regular relationships with customers and partners and contribute to a polished image of the store or service.
Researched profile
- Service mindset and reliability, with exemplary conduct in front of the team and customers.
- Strong organisation, quick prioritisation, and a hands-on approach.
- Clear, direct communication that mobilises and aligns colleagues.
- Proficiency with tracking tools and ease with operational figures.
Skills and training
The assistant manager can build a realistic schedule, anticipate lulls and peak periods, and adjust resource allocation down to the minute. They master day-to-day tools such as the till, dashboards, scheduling software, and team messaging. They read a KPI, understand what lies behind a drop in performance, and propose a simple corrective action. Their value lies in the ability to run a short briefing, give useful feedback, and enforce quality and safety standards. Their communication is factual and considerate, their customer focus constant, and their presentation impeccable.
Salary of an assistant manager at the start and end of a career
Pay depends on the sector (food service, retail, hospitality, services), site size, and working hours span. As an indication, at the start of a career, an assistant manager often earns €2,000 to €2,400 gross per month in the regions (about €1,550 to €1,850 net before bonuses) and €2,200 to €2,700 gross in the Paris area (about €1,700 to €2,050 net). With confirmed autonomy, solid KPI tracking, and team supervision, annual pay often rises to €28k to €34k gross per year, with levels reaching €36k to €40k depending on the store’s revenue and working hours span. Extras may apply depending on context: performance bonuses (generally 5% to 12% of base pay tied to targets), meal allowance, and Sunday or evening premiums according to the collective agreement.
In temporary work, the 10% end-of-assignment allowance and the 10% paid-leave compensation are added to gross pay and increase the total received.
Work environment and pace
The role is carried out on the floor, close to teams and customers. Working hours can be extended depending on commercial periods and seasonality. Opening or closing shifts are common practice. The environment demands strict procedures, a strong sense of welcome, and responsiveness. The assistant manager remains available without spreading themselves thin and knows how to switch from customer service to handling an operational incident while staying on course.
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