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Head waiter

The head waiter is responsible for supervising the service in a designated section of a restaurant, ensuring a quality customer experience. This role requires excellent knowledge of service, the ability to manage multiple tables simultaneously, and a sharp attention to detail.
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Job sheets
Head waiter

Missions: Head waiter

In temporary work, the head waiter plays a vital role in bringing expertise and flexibility to different establishments, thus ensuring consistent quality service, especially during special events or peak activity periods.
As a head waiter, their missions include taking orders, serving dishes, managing customer satisfaction, and resolving any issues that may arise. They coordinate with the kitchen to ensure smooth and efficient communication. The head waiter is also responsible for training dining room staff, preparing the room before service, and maintaining cleanliness in their workspace. This professional must ensure the application of the establishment's standards while personalizing the experience for each client, ensuring a memorable experience.

Skills and training

A degree in hotel and restaurant management, such as a CAP Service in a brasserie-café, a Bac pro in Commercialization and Services in Catering, or a BTS Management in Hotel and Restaurant Management with an option in Unit Management of Catering, is strongly recommended. These courses provide the necessary foundations in service, management, and communication. Knowledge of foreign languages is a plus.
Head waiters can progress to positions such as maître d'hôtel, dining room manager, or even restaurant manager. These positions offer the possibility of taking on more responsibilities, particularly in staff management, service strategy development, and financial management. Temp work can also open doors to prestigious establishments and offer opportunities to learn various service styles.
Working in temp roles as a head waiter offers valuable flexibility and the opportunity to gain experience in a variety of dining environments, from traditional restaurants to Michelin-starred establishments. It allows for the development of a wide range of skills and the ability to adapt one's service style to different cultures and customer expectations. Additionally, temp work can serve as a springboard for those looking to advance quickly in their career by offering unique networking and professional development opportunities.
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