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Night receptionist
The night receptionist is responsible for welcoming and serving hotel guests during the nighttime hours, ensuring continuous and secure operation of the establishment. This position requires autonomy, a sense of responsibility, and the ability to handle emergency situations.
Missions: Night receptionist
In temporary work, the night receptionist is especially valuable for hotels needing flexible coverage for holidays or seasonal peaks, enabling the maintenance of a high level of service at all hours.
The missions of a night receptionist include checking in late arrivals and processing early departures, responding to guest requests, and managing reservations. They are also tasked with preparing necessary documents for the following day, monitoring the security of the hotel, and handling minor issues or alerting emergency services if necessary. This professional must remain vigilant, maintain a reassuring presence for guests, and ensure communication between day and night teams.
Researched profile
- Ability to work independently and take initiatives.
- Keen observational skills and the ability to manage emergency situations.
- Availability and flexibility to work at night, including weekends and holidays.
- Knowledge of hotel reservation software.
Skills and training
A degree in hotel management, such as a BTS in Hotel and Restaurant Management, is recommended, although specific training as a receptionist may also be sufficient. Key skills include proficiency in computer tools, a good understanding of reception procedures, and a level of English that allows for assisting an international clientele.
Night receptionists can advance to positions of responsibility within the reception team, become head receptionists, or move into management roles in hospitality. Continuous training and gaining a variety of experiences are crucial for this progression.
Working as a night receptionist on a temporary basis offers great flexibility and the opportunity to experience different types of hotel establishments, thus enriching professional experience. It is an opportunity for those who prefer night shifts to benefit from a work rhythm suited to their lifestyle. Temp work can also be a stepping stone to permanent employment by allowing candidates to demonstrate their skills and reliability to various employers.
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