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Baggage handler

The baggage handler is essential to the smooth operation of airports, train stations, or hotels, ensuring the handling and secure transfer of travelers' luggage. This role requires physical strength, diligence, and a high attention to detail to avoid sorting or delivery errors.
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Job sheets
Baggage handler

Missions: Baggage handler

The importance of the temporary baggage handler lies in their ability to provide reliable and efficient service, especially during periods of high tourist traffic, thus ensuring a positive experience for travelers.
The duties of the baggage handler include receiving, sorting, loading, and unloading luggage, as well as transporting it to departure or retrieval areas. They are responsible for checking luggage tags, adhering to security procedures and weight limits, and identifying fragile or priority luggage. This professional must also handle lost or damaged items, provide assistance to travelers in transporting their luggage, and, in some cases, perform concierge tasks.

Skills and training

No specific degree is required to start as a baggage handler, but a vocational qualification (CAP or BEP) in logistics or transport sectors can be helpful. On-the-job training on safety procedures, baggage handling, and customer service is often provided by the employer. Holding a driving license may be necessary for some positions.
Baggage handlers can advance to positions of responsibility such as team leader or handling supervisor, or specialize in related areas like airport security or customer service. Participating in additional training and gaining experience can facilitate this progression.
Working as a temporary baggage handler offers valuable flexibility and the opportunity to gain varied experience in different environments, such as international airports, train stations, or luxury hotels. This diversity of experience enhances versatility and service skills, while offering an entry into the tourism and logistics sector. For employers, hiring temporary staff allows for effective management of seasonal activity fluctuations, ensuring a high level of service even during peak periods.
Sectors
Hotels and catering

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