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The runner
The runner, or dining room assistant, is a vital component in the restaurant sector, facilitating the smooth operation of dining room service by quickly transporting dishes from the kitchen to customers. This position requires dynamism, responsiveness, and a good capacity to work under pressure.
Missions: The runner
In temporary roles, the runner is particularly valuable in helping establishments manage peaks in activity, thus ensuring a smooth and satisfying customer experience without compromising service quality.
The duties of a runner include preparing the dining area before service, assisting servers in transporting dishes and beverages from the kitchen to the dining room, clearing tables, and replenishing cutlery and glasses as needed. They must ensure the cleanliness of service areas, assist in setting tables, and be attentive to the requests of servers and customers to maintain efficient coordination with the kitchen. Speed and efficiency are crucial to minimize customer wait times.
Researched profile
- Excellent physical condition and the ability to move quickly.
- Organizational skills and the ability to work as part of a team.
- Good communication skills and a sense of service.
- Availability and flexibility, including evenings, weekends, and holidays.
Skills and training
No specific diploma is required to start as a runner, but training in hospitality and catering can be an advantage. Basic knowledge of service standards and food hygiene rules is essential. Establishments often offer internal training on the specifics of their service.
Runners can progress to server, head waiter, or even maître d'hôtel positions with the right experience and training. Acquiring skills in management and customer service is crucial for these career advancements.
Working as a temporary runner offers the opportunity to discover different types of establishments and culinary styles, thus broadening experience and skills in the restaurant sector. This flexibility is ideal for those looking to enrich their professional journey while enjoying variety in their work environment. For restaurants, hiring temporary runners allows them to quickly adjust their staffing levels to meet operational needs and maintain optimal service levels.
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